Part-time Office Assistant

West Chicago, IL | Part Time | Inside Sales Department | Entry Level

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 Do you enjoy building lasting relationships?

Do you have a passion for helping others work smarter not harder?

Then this job is for you!


If you:


Are willing to learn and share your knowledge

Are positive, optimistic & engaging

Always look for a better way

Enjoy collaboration

Believe in doing what you say


Then, you've found the right company! Apply today! 

Who we are:

Since our inception in 1979, PackSmart, Inc. has taken pride in successfully providing packaging solutions of quality and value for our customers. This achievement, built upon a no compromise “commitment to excellence” has earned PackSmart a treasured reputation as a trusted packaging solutions distributor throughout the Illinois and Wisconsin marketplace.  PackSmart is a family owned business that has grown from a simple supply item distributor, to a problem solving team of packaging professionals.  Visit us at

We are currently looking to hire a part-time Office Assistant who will be responsible for performing routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to customers. This position supports the outside sales representative group as well as supports and works directly with customers.  Training will be provided, activity based bonuses and possible move to Outside Sales Representative based on growth and potential. 

What you will be doing

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Process returns, enter orders, and create items.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Verify shipping
  • Follow up on due-to-order
  • Perform customer service activities
  • Assist office personnel with administrative tasks

What you will need

  • 1 or more years of general office experience.
  • High School diploma.
  • Proficient knowledge in Microsoft Office and accessing and using the Internet.
  • Knowledge of or other CRM related applications.
  • Knowledge of Microsoft Dynamics NAV is preferred
  • Excellent verbal skills – ability to speak clearly, confidently, and professionally both on the telephone and in-person.
  • Writing skills – ability to write clearly and succinctly.
  • Positive attitude, team oriented, self-starter who can work alone and in a collaborative manner to achieve team goals.

What's in it for you?:

  • Excellent career opportunity
  • $15 – $19.50 per hour commensurate with experience
  • 20-25 hours per week; flexible schedule but must work Mondays and Fridays
  • Employee Assistance Program (EAP)
  • 401K retirement plan
  • Business casual work environment
  • PackSmart use the Entrepreneurial Operating System (EOS) as its operating system.  It gives our employees a well-defined structure in which they can grow, feel more fulfilled in their work, and achieve their personal goals. EOS also helps our employees feel more “in-the-know” about what is going on at PackSmart.


If you are a self-motivated, high-energy, self-starter who wants to be part of a growing organization, apply today!

Apply Now




PackSmart is an Equal Opportunity Employer.  This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil  union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.